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Pedidos y atención al cliente
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1ª Edición / 136 págs. / Rústica / Inglés / Libro
Libro electrónico*: |
9,00 € | |
En papel: En stock, entrega en 24-48h |
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This book collects the main results of the European project SHELTER (Support and advice through health system for hate crimes victims). This publication is oriented to the transference of knowledge, the capacity building of key actors and the dissemination of initiative as a whole. The project places health services at the epicenter of hate crime reporting and the support and accompaniment of hate crime victims in order to fight racism, xenophobia and any other form of intolerance. It aims to increase the capacity of health services and, particularly, their staff, such as doctors and nurses, in identifying and advising victims about their rights. It also looks at widening the competences of other relevant actors such as psychologists and social workers, integrated into the health services, to also participate in the detection of victims and to provide assistance under the biopsychosocial mode intervention. This publication provides resources for the training of professionals and specific guidelines for them. We also hope to raise awareness of victims? rights among health, social and educational professionals, as well as with the general public. Potential readers are also third sector professionals and civil society organisations working directly for people?s rights and combating intolerance by rejecting any kind of discrimination on the grounds of actual or perceived race, national or ethnic origin, language, colour, religion, age, disability, sexual orientation, gender identity, or other similar factor. The findings of the SHELTER project, conveyed through the trainings, shine some light on points of attention that can be considered for future research and/or social and socio-health interventions in the field of hate crimes and hate violence.